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Saturday, February 4, 2012 4:02:05 AM  

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OPIS is always gathering feedback so we may improve our products and services. Please e-mail us your questions or suggestions by contacting our operations team.

For issues related to online access or delivery of print or e-mail publications please contact customer service.

The Frequently Asked Questions below should help you address most issues.


Frequently Asked Questions

How can I subscribe to an OPIS service?

How can I contact Customer Service for assistance with my OPIS service?

How can I change my mailing address or e-mail address?

How can I benchmark OPIS Prices to buy and sell petroleum products more efficiently?

What is OPIS' Pricing Methodology?

How can I get listed in OPIS/Stalsby Directories?

How do I submit a letter to an OPIS editor?

How do I get a single copy of a particular issue of an OPIS publication?

Who can I talk to about a particular news story?

Who can I talk to about retail prices and margins?

Who can I talk to about partnering with OPIS?

How can I advertise in OPIS special publication?

How does OPIS protect customer privacy?

Where are you located?


How can I subscribe to an OPIS service?

You can learn more about subscribing to OPIS publications by visiting www.opisnet.com and selecting the publication you want or by contacting Customer Service via phone or email.

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How can I contact Customer Service for assistance with my OPIS service?

North America

Newsletter subscriptions
call: 877. 210. 4287
email: energycs@opisnet.com

Pricing services
call: 888. 301. 2645
email: energycs@opisnet.com

Conference attendance
call: 866. 620. 5940
email: energycs@opisnet.com

Directory / Database orders:
call: 877. 210. 4287
email: energycs@opisnet.com

International

Newsletter subscriptions
call: 301. 287. 2645
email: energycs@opisnet.com

Pricing services
call: 301. 287. 2645
email: energycs@opisnet.com

Conference attendance
call: 301. 287. 2645
email: energycs@opisnet.com

Directory / Database orders:
call: 301. 287. 2645
email: energycs@opisnet.com

How can I change my mailing address or e-mail address?

When changing your information, please include your account number, old and new addresses and publication(s) or services you receive.

We offer three easy ways to update your information:

1. Phone: 888.301.2645
2. Email: Customer Service
3. Web: www.opisnet.com/customerinfo.asp

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How can I benchmark OPIS prices to buy and sell petroleum products more efficiently?

Click here to download a PDF of OPIS' many pricing benchmarks or contact:
Scott Berhang
Director, Client Relations & Education
301. 287. 2332

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What is OPIS' pricing methodology?

To download a complete copy of OPIS' pricing methodology, click here

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How can I get listed in the OPIS/Stalsby Directories?

To have your name listed in the OPIS/Stalsby Directories, e-mail listings@opisnet.com. An OPIS/Stalsby editor will call to confirm your information prior to publication.

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How do I submit a letter to an OPIS editor?

OPIS welcomes feedback from readers. Please contact our editors directly. They look forward to hearing from you.

News

Tom Kloza
Editor & Publisher, Chief Oil Analyst
732. 730. 2558

Beth Heinsohn
Senior News Editor
732. 730. 2564

Robert Gough
Publisher, Oil Express Newsletter
301. 287. 2496

Edgar Ang
Managing Editor, OPIS Electronic News
732. 730. 2532

Spot Markets

Ben Brockwell
Director,
Data, Pricing & Information Services
732. 730. 2519

Brad Addington
Senior Markets Editor, Refinery
Feedstocks/Blendstocks
509. 624. 1012

Carly Wright
Markets Editor, Refined Products
301. 287. 2530

Clif Linton
Senior Editor, Jet Fuel
510. 227. 5659

Cory Wilchek
Markets Editor, Refined Products,
U.S. Gulf Coast/Midwest
301. 287. 2010

Denton Cinquegrana
Senior Markets Editor, Refined Products,
U.S. West Coast/New York Harbor
732. 730. 2567

Jennifer Brumback
Markets Editor, Refined Products,
U.S. Midwest
860. 426. 2215

Robert Gough
Director of EOR Refined Spots
301. 287. 2496

Diane T. Miller
Director, OPIS NGL/
Refinery Feedstocks Division
Publisher, OPIS/STALSBY Directories
732. 730. 2530

Tom Sosnowski
Senior Editor Bunkers/Resid/Feedstocks
646.657.5109

Jessica Nesterak
Markets Editor, NGLs
301. 287. 2721

Jiwon Chung
Director, Business Development/Managing Editor Asia
+65. 6337. 3519

Mary Welge
Senior Markets Editor,
Resid/Refinery Feedstocks
732. 730. 2563

Michael Angell
Markets Editor, NGLs/ Refinery Feedstock
646. 476. 4180

Randy Lusby
Senior Markets Editor, Refined Products,
U.S. Gulf Coast/Midwest
301. 287. 2241

Tim Wright
Director, Business Development,
Europe/Distillate Markets Europe
+ 46 (0) 31. 970771

Pricing

Ben Brockwell
Director,
Data, Pricing & Information Services
732. 730. 2519

Fred Rozell
Director, Retail Pricing
732. 730. 2568

Terri Summerhayes
Director, Pricing and Data Services
732. 730. 2517

Sharon Fielding-Schneider
Director, Wholesale, Content OPIS/STALSBY Directories
732. 730. 2537

Donna Calabria
Daytime Pricing Services Supervisor
732. 730. 2525

Renewables

Robert Gough
Director of Renewables
301. 287. 2496

Rachel Gantz
Editor, Renewable Fuels
301. 287. 2629

Spencer Kelly
Editor, Ethanol & Biodiesel
301. 287. 2731

Conferences

 
Robert Gough
Director of Conferences
301. 287. 2496
 

How do I get a single copy of a particular issue of an OPIS publication?

Contact OPIS Customer Service via phone or email.

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Who can I talk to about a particular news story?

Tom Kloza
Director, Editorial Content
732. 730. 2558

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Who can I talk to about Retail Prices and Margins?

Fred Rozell
Director, Retail Pricing
732. 730. 2568

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Who can I talk to about marketing opportunities with OPIS?

Dawn Lewis
Sr. Marketing Manager
301. 287. 2272

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How can I advertise in OPIS special publications?

Greg Mosho
Advertising Sales Manager
732. 730. 2546

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How does OPIS protect customer privacy?

OPIS respects your privacy. Please review our complete Privacy Policy online.

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Where are you located?

Main Offices

Two Washingtonian Center
9737 Washingtonian Blvd, Suite 200
Gaithersburg, MD 20878
Tel: 888. 301. 2645 or 301. 287. 2645
Fax: 301. 287. 2820

3349 Highway 138 Building D, Suite D
Wall, NJ 07719
Tel: 800. 275. 0950 or 732. 901. 8800
Fax: 732. 280. 0263

International Offices

Box 51
430 82 Donsö
Sweden
+46 31 970771

#06-28 High Street Centre
1 North Bridge Road
Singapore 179094
+65 6337 3519


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