OPIS is always gathering feedback so we may improve our products and services. Please email us your questions or suggestions by contacting our operations team. For issues related to online access or delivery of print or email publications please contact customer service.
Frequently Asked Questions
The Frequently Asked Questions below should help you address most issues.
How do I contact OPIS?
How can I subscribe to an OPIS service?
You can learn more about subscribing to an OPIS service by visiting www.opisnet.com and selecting the service you want or by contacting Customer Service via phone or email.
How can I change my mailing address or email address?
When changing your information, please include your account number, old and new addresses and publication(s) or services you receive.
We offer two easy ways to update your information:
- Phone: +1 888.301.2645 (toll-free within the U.S.) or direct +1 301.287.2645
- Email: Customer Service
How can I benchmark OPIS prices to buy and sell petroleum products more efficiently?
Download a PDF of OPIS's many spot pricing benchmark products or rack pricing benchmark products. You can also contact Scott Berhang, Director, Client Relations & Education at +1 301.287.2332.
How can I get listed in the OPIS/STALSBY Directories?
To have your company and name listed, email the OPIS/STALSBY editorial staff. An OPIS/STALSBY editor will call to confirm your information prior to publication.
What experience and background do your editors have?
Our award-winning editorial team has over 250 years of combined industry experience. Go here to meet them and check out their extensive bios.
How do I get a single copy of a particular issue of an OPIS publication?
Email OPIS Customer Service or call +1 888.301.2645 (toll-free within the U.S.) or direct +1 301.287.2645.
What is OPIS's pricing methodology?
To view a complete copy of OPIS's pricing methodology, click here.
Who can I talk to about a particular news story?
Director, Editorial Content
Who can I talk to about Retail Prices and Margins?
Director, Retail Pricing
Who can I talk to about marketing with OPIS?
Who can I contact about advertising with OPIS?
Director of Client Relations & Education
How does OPIS protect customer privacy?
Where are you located?
Two Washingtonian Center
9737 Washingtonian Blvd., Suite 200
Gaithersburg, MD 20878
Tel: +1 888.301.2645 (toll-free within the U.S.)
or +1 301.287.2645
Fax: +1 301.287.2820
New Jersey Office
3349 Highway 138
Building D, Suite D
Wall, NJ 07719
Tel: +1 800.275.0950 (toll-free within the U.S.)
or +1 732.901.8800
Fax: +1 732.280.0263
1295 Bandana Blvd., Suite 120
St. Paul, MN 55108
Tel: +1 651.644.8280
Fax: +1 651.644.2698
El Paso Office
LCI Energy Insight
444 Executive Center Blvd., Suite 227
El Paso, TX 79902
Tel: +1 915.838.1619
Fax: +1 915.838.1627
430 82 Donsö
#06-28 High Street Centre
1 North Bridge Road