OPIS Privacy Policy

Effective Date: February 28, 2022

Oil Price Information Services LLC and Dow Jones Energy Limited (collectively, “OPIS,” “us,” “we,” or “our”) are committed to protecting your privacy and providing you with a positive experience while using our websites, products, or services (“Platforms”). OPIS wants you to be familiar with how we collect, use, and disclose information from and about you because we respect your concerns about privacy, and we want to maintain your trust.

OPIS reserves the right, at any time, to modify this Privacy Policy. OPIS may periodically update this Privacy Policy without prior notice to reflect changes in our practices. Please look at the Effective Date at the top of this Privacy Policy to see when this Privacy Policy was last revised and note that any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the OPIS websites. We will notify you by posting a prominent notice on the OPIS websites indicating we have updated this Privacy Policy. Your use of the Platforms or your provision of Personal Data to us following these changes means you acknowledge you have read and accept the revised Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices.

1. Scope

This Privacy Policy applies to information we collect across our Platforms that link to this Privacy Policy. This Privacy Policy also describes generally OPIS’ practices for handling Personal Data collected through the Platforms or from a third party and provides you with guidance on your rights and obligations in relation to your Personal Data.

Please note that some privacy rights and obligations may differ in certain locations based on local law, in which case OPIS will comply with the local legal requirements. To the extent a notice provided at the time of collection from a website or specific product conflicts with this Privacy Policy, such specific notice will control.

Your decision to use the Platforms and provide your Personal Data is voluntary. We indicate on our online, mobile, and other registration forms what types of Personal Data are requested. You may choose not to submit requested information online, or may choose to restrict the use of cookies (see our Cookie Policy, for more information), but that may limit the services that OPIS is able to provide to you.

The OPIS Platforms are a network of general audience sites, and are not targeted to, and do not knowingly collect Personal Data from, minors under 16 years of age. We request that these individuals do not provide Personal Data through the OPIS Platforms.

2. Collection of Personal Data

OPIS and our service providers collect Personal Data to offer services you have requested or that we have a legitimate interest to believe are of interest to our customers, to manage the relationships we have with our customers and partners, and to perform activities based on your consent. OPIS and our service providers may collect the following information from and about you:

2.1 Personal Data
For purposes of this Privacy Policy, “Personal Data” is the information that identifies you as an individual or relates to an identifiable person. This may include identifiers such as your name, physical address, email address, phone number, login information, marketing preferences, company affiliation, payment information, or geographic location

2.1.1 Personal Data You Submit
We collect Personal Data when you submit it to us, such as when you register for or subscribe to certain products or services; create a profile; visit our Platforms; use an interactive feature (such as chat, chat bot, or article sharing options); register for an event or conference; or contact customer service.

2.1.2 Personal Data We Receive From Third Parties
To the extent permitted by applicable law, OPIS may also collect Personal Data from trusted third-party sources such as social media services or commercially available sources and engage third parties to collect Personal Data to assist us with providing our services to you. One of the most common methods of collecting Personal Data is during the online form submission or registration process, including where a website user is requesting a free trial or a courtesy newsletter, registering for an event, or responding to similar offers such as sample reports, white papers, or further product information.

2.2 Other Information
In some instances, OPIS and the third parties we engage may automatically collect and aggregate data using cookies, weblogs, web beacons, and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of our Platform and to help us tailor content or offers for you. Please see our Cookie Policy for more information.

The OPIS Platforms may also be linked to sites or apps operated by third parties, and may carry advertisements or offer content, special offers, functionality, games, or applications developed and maintained by third parties, using iframes, tools, or plug-ins (“Linked Services”). These third party Linked Services may use automated means to collect information about you and your use of these features. OPIS is not responsible for the privacy practices of such third parties, and once you leave the OPIS Platforms or click an advertisement, or sign up for a special offer, you should check the applicable third-party privacy notice.

3. Purpose and Use of Personal Data

OPIS may use your Personal Data for operational, legal, administrative, and other legitimate purposes permitted by applicable law. Some of the ways we may use Personal Data include:

  • Providing you with requested products or services.
  • Providing you with information regarding similar products or events.
  • Analyzing and monitoring extent of use.
  • Providing customized product and service information.
  • Allowing users to participate voluntarily in mailings or other events.
  • Providing product service updates, information, and alerts.
  • Sending communications, including for marketing or other customer satisfaction purposes.
  • Order processing and to provide transaction documents.
  • To contact users for information verification purposes.
  • Analyzing and monitoring extent of use and enhancing OPIS’ Platforms.
  • Conducting due diligence activities for financial institutions and other regulated companies.

4. Sharing Personal Data

To support the purposes listed in Section 3 above, OPIS may share or disclose Personal Data to:

  • OPIS’s parent, affiliates and other related companies.
  • The organization that arranges your access to our products or services (if that is not you) to fulfill its contractual obligations and to provide our products and services.
  • Service providers and business partners for the purposes of operating our business, delivering, improving, and customizing our products or services, sending marketing and communications related to our business, payment processing, and for other legitimate purposes permitted by applicable law or otherwise with your consent.

In addition, we may share your Personal Data with non-affiliated third parties when sharing is permitted by you or authorized by this Privacy Policy in order to:

  • Allow third party service providers, such as contractors, agents, or sponsors who help us manage or provide our products and services. These third-party service providers are required to protect Personal Data entrusted to them and not use it for any other purpose than the specific service they are providing on our behalf.
  • Honor a request that you have made through the products or services.
  • Comply with the law or in response to a court order, government request, or other legal process.
  • Protect the interests, rights, safety, or property of OPIS or others.
  • Protect against fraud or for risk management purposes.
  • Respond to adverse third parties (i.e., adverse parties and their counsel and other agents) in the context of litigation.

In addition, if OPIS sells all or part of its business or makes a sale or transfer of assets, or is otherwise involved in a merger, reorganization, dissolution, liquidation, or transfer of all or part of its business, OPIS may transfer your Personal Data to a third party as part of that transaction. You may be informed of the identity and contact details of the third party where required by applicable law. In all cases OPIS requires all unaffiliated third parties to treat Personal Data as confidential.

If you participate in a discussion forum, chat room, or provide comments related to OPIS on a social media or other public platform, you should be aware that the information you provide there (i.e., your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither OPIS nor you have control over. Also, please recognize that social media forums and chat rooms not controlled by OPIS may have additional rules and conditions. OPIS is not responsible for the Personal Data or any other information you choose to submit on these forums that are not OPIS controlled.

The Platforms may offer you the ability to share Personal Data through a social networking site (e.g., Facebook, Twitter), using integrated tools (e.g., Facebook “Like” button, or Twitter “Tweet” button). The use of such integrated tools enables you to share Personal Data about yourself with other individuals or the public, depending on the settings that you have established with such social networking site. For more information about the purpose and scope of data collection and use in connection with such social networking site or a site’s integrated tools, please visit the privacy policies of the entities that provide these social networking sites.

5. Security of Personal Data

OPIS has physical, administrative, and technical safeguards in place to help protect the Personal Data OPIS collects. While there is no such thing as perfect security on the Internet, we will take reasonable and appropriate steps to ensure the safety of your Personal Data.

6. Retention of Personal Data

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

7. Cookies we use and their purpose

Our Platforms use cookies and other tracking technologies to function effectively and deliver certain features. For more information about how we use cookies and tracking technologies, please refer to our Cookie Policy.

8. Other Contractual Relationships

If you enter into a separate contractual relationship with OPIS which requires, or contemplates, collecting, using, or sharing information about you in a manner that is different than that which is described in this Privacy Policy, the terms of that agreement will apply.

9. Other Websites

This Privacy Policy does not apply to sites or applications offered by other companies or individuals, including third party products and services, that may be displayed as content in a search on our website. OPIS encourages you to read the privacy policy of any third-party site or applications before transmitting Personal Data.

10. Region-Specific Privacy Notices

California Privacy Rights

10.1 Residents of California

The California Consumer Privacy Act of 2018 (“CCPA”) provides specific rights to California residents, which are detailed below. Where indicated, certain terms in this section have the meaning given to them in the CCPA.

10.1.2 California Notice of Collection

The following chart lists the categories of Personal Information (as defined in the CCPA) we, in the past 12 months, may have collected from and about individuals who use our Platforms.

CategoryCategory Description


IdentifiersA real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, national identification number (including SSN), driver’s license number, passport number, or other similar identifiers.

Protected classification characteristics.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories, or tendencies.

Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.


Internet or similar network activity.Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data.Specific physical location or movements.


Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.


Professional or employment-related information.Current or past job history or performance evaluations.

Non-public education information.Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.


Inferences drawn from other personal information.Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

OtherPersonal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e), such as name, signature, Social Security Number, physical characteristics or description, address, telephone number, passport Number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

As set forth in greater detail in this Privacy Policy, the sources of personal information we process are you, third parties, and automatic collection of information through our Platforms. Our purposes in processing personal information are to provide, measure, and improve our products and services; to market and advertise to you; and to protect the rights of OPIS and others. Third parties with whom information may have been shared are our affiliates, service providers, third parties engaged in marketing and advertising activities, government authorities or parties to a merger or acquisition agreement. Personal data may also be disclosed or made available to third parties engaged in interest-based advertising for their direct marketing purposes.

10.1.2 California Data Subject Rights

Right to Know
You may have the right to request the following information about the Personal Data we may have collected about you during the past 12 months:

  • the categories and specific pieces of Personal Data we may have collected about you;
  • the categories of sources from which we collected the Personal Data;
  • the business or commercial purpose for which we collected or shared the Personal Data;
  • the categories of third parties with whom we shared the Personal Data;
  • the categories of Personal Data we sold (per CCPA), or disclosed for a CCPA business or commercial purpose, and
  • the categories of third parties to whom we sold (per CCPA), or disclosed for a CCPA business or commercial purpose, that information.

Right to Delete
You may have the right to request that we delete the Personal Data we have collected from you.
Certain information may be exempt from such requests under applicable law. In addition, we may need to retain certain information for recordkeeping purposes and/or to provide our services to you. If you submit a request to delete, you may no longer be able to access or use our services.

Right to Nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise CCPA Privacy Rights.

Do Not Sell/Right to Opt Out of Sale of Personal Data
You have the right to opt out of the sale of your Personal Data. Sale under California law may include sharing of Personal Data and other information with a third party for monetary or other consideration, such as allowing third parties to receive certain information including IP address and/or browsing behavior to deliver interest-based (also called targeted) advertising, or the sharing of a print mailing address with unaffiliated third-party companies whose products and services may be of interest to you. You may exercise your Do Not sell Right here.

California Shine the Light Law
The California Shine the Light Law also permits California residents to request certain information regarding our disclosure of Personal Data during the past 12 months to third parties for their own direct marketing purposes. To make such a request, California residents can write to us at energycs@opisnet.com, Attn: Compliance Officer, Re: CA Shine the Light, and include your name and the address to which you would like us to respond.

European Economic Area

10.2 Residents of the European Economic Area, United Kingdom and Switzerland

If you are a resident of the European Economic Area (EEA), United Kingdom (UK) and Switzerland, OPIS may process your information where it has a legal basis for doing so, such as the following:

  • We may process your personal information to perform a contract, such as providing a product or service that you have requested.
  • We may process your personal information so that we can comply with a legal requirement that is applicable to us.
  • We may process your information where you have consented to a processing activity, such as agreeing that we may share certain of your information with third parties.
  • We may process your information where necessary to further our legitimate interests, such as fraud prevention and marketing, where such processing will not unduly harm your rights and interests.

Residents of the EEA, UK, and Switzerland have the following rights with respect to the processing of their data.

Right of access
You may have the right to access your personal information to review, update, and correct inaccuracies. There are some exemptions, which means you may not always receive all the information we process. Additionally, there may be limits to the amount of information we will provide access to. For example, in some cases, we may limit access to personal information where the request is manifestly unfounded or excessive, in particular because of the requests have been repetitive in character, or where doing so would violate the rights of others.

Right to rectification
You may have the right to ask us to rectify personal information you think is inaccurate. This could also include the right to ask us to complete information you think is incomplete.

Right to erasure
In some circumstances and subject to certain exceptions, you may have the right to ask us to erase your personal information.

Right to restrict processing
In certain circumstances, you may have the right to ask us to restrict the processing of your information.

Right to object to the processing of your personal information
You may have the right to object to the processing of your information. The right to object to the processing of personal information is most commonly used by individuals when asking a business to cease direct marketing.

Right to data portability
In some circumstances, you may request copies of your information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit this information to another entity without hindrance.

11. How to Exercise Your Privacy Rights

If you would like to exercise any privacy rights available to you can send a Privacy Request using any of the methods detailed below in the Contact Us section. California residents may also use the Do Not Sell My Personal Information link.

Upon receipt of a valid request, we will take the necessary steps to assess and respond. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email(s) you provide in your privacy request, and we will take steps to verify your identity before granting access to your Personal Data or complying with your privacy request. For example, we may verify your privacy request by matching information you provide with our records, or you may be asked to log in to your online account (if applicable).

You can use an authorized agent to submit your privacy request. If you use an authorized agent, in addition to verifying the privacy request itself, we will also verify the authorized agent’s ability to act on your behalf (they should submit written permission to act on your behalf or a power of attorney).

Once we have verified your identity (and your authorized agent, as applicable), we will respond to your privacy request as appropriate. If we are unable to complete your privacy request in whole or in part, we will let you know why.

Because your Personal Data—for example, your email address—is often required to access or use OPIS Platforms and technologies, we retain Personal Data as long as your account is active. You may have the opportunity to correct, update, or modify this information by logging into your account and updating your information online. Please note that some information may be retained in our systems, where permitted by law, even after you request deletion.

12. Cross Border Transfer of Personal Data

As a global organization, we may store, transfer, or process your Personal Data in any country where we have facilities or in which we engage agents, contractors, service providers, and other third parties. These countries may be outside your country of residence, including the United States, and may have different data protection laws than in your country.

If you are located in the EEA, UK, or Switzerland, we will implement appropriate safeguards to protect your Personal Data as required if we transfer it outside of the jurisdiction in which you reside. By providing your Personal Data to OPIS you consent to OPIS’ storage, transmission to, and processing of, your Personal Data in any jurisdiction.

13. Contact Information

If you have any questions or concerns related to this Privacy Policy, please contact us at energycs@opisnet.com.

Or you may write to:
2099 Gaither Road
5th Floor
Rockville, MD 20850
Attn: OPIS Compliance Director

If OPIS needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.